Fart Squad - Support

Need help with Fart Squad on iPhone or iPad? Write to us and we answer as soon as we can, usually within 2 working days.

✉ fartsquad@zayogames.com

Please tell us your device model, your iOS version and the game version (shown at the bottom right of the home screen, e.g. V1.0.0).

Frequently asked questions

I bought "No Ads" or the Starter Pack but changed device / reinstalled the game.

Open Settings (the gear on the home screen) and tap RESTORE PURCHASES, signed in with the same Apple ID used for the purchase.

I still see videos after buying "No Ads".

"No Ads" removes the forced ads (between levels and when the app opens). Optional videos that you choose to watch for a reward (free continue, double coins, free coins) stay available.

A purchase did not arrive.

Make sure you are online, close and reopen the game, then use RESTORE PURCHASES for No Ads / Starter Pack. Coins and gems are delivered as soon as the App Store confirms the payment. If something is still missing, e-mail us with the date of the purchase. Refunds are handled by Apple at reportaproblem.apple.com.

I lost my progress.

Progress (levels, coins, gems, hippos) is saved on your device. Deleting the game deletes it. Purchases of No Ads and the Starter Pack can always be restored.

How do I change ad tracking or ad consent?

Tracking: iOS Settings > Privacy & Security > Tracking. Ad consent (Europe, UK and some US states): in the game, Settings > AD CHOICES.

My time is not on the leaderboard.

Sign in to Game Center in iOS Settings. Runs where you used a "continue" are not sent to the leaderboards.

The sound or vibration bothers me.

Turn them off in the game's Settings, or from the pause menu during a level.

Privacy Policy · Terms of Use